An effective grievance mechanism operates like a safety valve within a boiler system, releasing pressure before any potential explosion occurs. Similarly, it prevents minor grievances from escalating into major incidents. Implementing a remediation system is not a sign of weakness, but rather a strategic move. It signifies acknowledgment that unforeseen challenges can arise despite diligent efforts. This readiness ensures timely and effective responses to mitigate negative consequences and restore stability.
The significance of a grievance mechanism lies in its function as an early warning system for potential human rights issues. Regardless of the quality of your existing systems, Things go wrong. Challenges are inevitable.

Our grievance mechanism serves as a secure tool for communication, enabling individuals, workers, communities, and external stakeholders to report negative human rights impacts. With a dedicated hotline and email service, complainants can initiate the process confidently, knowing their privacy is safeguarded.

Our professional team, adept in areas such as human rights in workplaces, risk assessment, mediation, and trauma counseling, ensures a comprehensive and impartial investigation process. We cover a spectrum of risk topics, including but not limited to freedom of association, forced labor, protection of child labor, Remuneration, occupational health and safety, ethical business behavior, harassment, discrimination, working hours and more.

EquiRights’ commitment to quality guarantees the integrity of our services. By identifying patterns across regions, suppliers, and products, we facilitate swift corrective actions, safeguarding victims, preventing harm and promoting ethical practices. Our track record of operational excellence underscores our dedication to effectively resolving grievances and promoting a culture of respect and fairness.